We are committed to delivering your orders promptly and safely.
- Processing Time: All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.
- Shipping Methods & Time frames:
- Standard Shipping 5-10 business days.
- Expedited Shipping 2-5 business days.
- International Shipping 10-20 business days ( may vary depending on customs)
- Shipping Costs: Shipping costs are calculated at checkout based on your location and the chosen shipping method.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
- Damaged or Lost Item: If your order arrives damaged or is lost during shipping, please contact us immediately so we can resolve the issue. Thank you for shopping with us!
RETURN POLICY:
Your satisfaction is our priority!
- Returns: We accept returns within 14 days of delivery.
- Conditions: Items must be unused, in original packaging, and in the same condition as received.
- Refunds: Once your return is received and inspected, we will issue a refund to your original payment method.
- Contact Us: To initiate a return, please contact our support team. Thank you for shopping with us!
PRIVACY POLICY:
your Privacy is important to us!
- Information Collection: We collect only the information necessary to process orders and provide a great shopping experience.
- Use of Information: Your data is used to fulfill orders, communicate with you, and improve our services.
- Protection: We implement security measures to keep your personal information safe.
- No Sharing: We never sell or share your personal information with third parties.
- Cookies: Our website may use cookies to enhance your browsing experience.
By using our site, you agree to this privacy policy.
JEWELRY CARE:
Keep your jewelry sparkling and beautiful!
- Avoid contact with water, perfumes, and lotion to maintain shine.
- Store separately in a soft pouch or jewelry box to prevent scratches.
- Clean gently with a soft cloth; avoid harsh chemicals.
- Handle with care to preserve delicate details.
With proper care, your pieces will last a lifetime!